top of page

Data protection

Introduction We take the protection of our website and/or mobile app users' data very seriously and commit ourselves to protecting the information that users provide to us in connection with the use of our website and/or mobile app. Furthermore, we commit to protecting and using your data in accordance with applicable law.

This privacy policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the "Services") when you access the services through your devices.

Please read this privacy policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you have read this policy, fully understood it, and do not agree with our practices, you must stop using our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your consent to this privacy policy and any amendments thereto.

In this privacy policy, you will learn:

  • How we collect data

  • What data we collect

  • Why we collect this data

  • To whom we disclose the data

  • Where the data is stored

  • How long the data is retained

  • How we protect the data

  • How we deal with minors

  • Updates or changes to the privacy policy

What data do we collect? Category: Always Below is an overview of the data we may collect:

  • Non-identified and non-identifiable information you provide during the registration process or collected through the use of our services ("non-personal data"). Non-personal data does not allow us to identify who it was collected from. The non-personal data we collect mainly consists of technical and aggregated usage information.

  • Individually identifiable information, i.e., information that can identify you or could reasonably be used to identify you ("personal data"). Personal data we collect through our services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. If we combine personal data with non-personal data, we will treat the combined information as personal data as long as it remains combined.

How do we collect data? Category: Always Below are the main methods we use to collect data:

  • We collect data during the use of our services. So, when you visit our digital assets and use services, we may collect, record, and store usage, sessions, and related information.

  • We collect data that you provide to us, for example, when you contact us directly through a communication channel (e.g., an email with a comment or feedback).

  • We may collect data from third-party sources as described below.

  • We collect data you provide to us when you sign up for our services through a third-party provider like Facebook or Google.

Why do we collect this data? Category: Always We may use your data for the following purposes:

  • To provide and operate our services;

  • To develop, customize, and improve our services;

  • To respond to your feedback, requests, and provide assistance;

  • To analyze request and usage patterns;

  • For other internal, statistical, and research purposes;

  • To improve our data security and fraud prevention capabilities;

  • To investigate violations and enforce our terms and policies, and to comply with applicable law, regulations, or governmental orders;

  • To send you updates, news, promotional materials, and other information related to our services. You can decide whether you wish to continue receiving promotional emails by clicking on the unsubscribe link in these emails.

To whom do we disclose this data? Category: Always We may share your data with our service providers to operate our services (e.g., data storage through third-party hosting services, providing technical support, etc.).

We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or take action against illegal activities or other misconduct; (ii) to establish or exercise our rights to defend against legal claims; (iii) to protect our rights, property, or personal safety, as well as those of our users or the public; (iv) in the event of a control change in our company or any of our affiliates (through a merger, acquisition, or purchase of (substantially) all assets, etc.); (v) to collect, hold, and/or manage your data through authorized third-party service providers, as necessary for our business purposes; (vi) to work with third parties to improve your user experience. To avoid misunderstanding, we note that we may transmit or disclose non-personal data to third parties at our discretion or otherwise use it as described herein.

Category: User has a blog or forum Please note that our services enable social interactions (e.g., posting content, information, and comments publicly and chatting with other users). We advise you not to post or share information that you do not wish to be made public. If you upload content to our digital assets or otherwise make it available as part of using a service, you do so at your own risk. We cannot control the actions of other users or members of the public who may access your data or content. You acknowledge and agree that copies of your data may remain viewable in cached and archived pages or if other users or third parties copy or store your content even after it is deleted.

Cookies and similar technologies When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("Tracking Technologies"). These Tracking Technologies may allow third parties to automatically collect your data to enhance the navigation experience on our digital assets, optimize their performance, and provide a customized user experience, as well as for security and fraud prevention purposes.

To learn more, please read our Cookie Policy.

Category: The user is NOT connected to an advertising service Without your consent, we will not share your email address or other personal data with advertising companies or advertising networks.

Category: The user is connected to an advertising service, a Campaign Manager, or with Facebook Ads We may deliver advertising through our services and our digital assets (including websites and applications that use our services) that may be tailored to you, e.g., ads based on your recent browsing behavior on websites, devices, or browsers.

To provide these ads, we may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or HTML5 Local Storage and/or other technologies. We may also employ third parties, such as network advertisers (i.e., third parties that display advertisements based on your website visits), to serve targeted ads. External providers of ad networks, advertisers, sponsors, and/or traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and to personalize advertising content for you. These third-party cookies and other technologies are governed by the specific privacy policy of the respective third party and not this one.

Where do we store the data? Category: Always Non-personal data

Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes described in this Privacy Policy, we store and process all non-personal data we collect in various jurisdictions.

Category: User collects personal data Personal data

Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and to the extent necessary for the proper provision of our services and/or as required by law (as further explained below) in other jurisdictions.

How long is the data retained? Category: Always Please note that we retain the collected data for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.

We may correct, supplement, or delete inaccurate or incomplete data at any time at our discretion.

How do we protect the data? Category: Always The hosting service for our digital assets provides us with the online platform that allows us to offer you our services. Your data may be stored through our hosting provider's data storage, databases, and general applications. It stores your data on secure servers behind a firewall and provides secure HTTPS access to most areas of its services.

Category: User accepts payments/eCom All payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) regulations of the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information (including physical, electronic, and procedural measures) by our shop and service providers.

Category: Always Despite the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and absolute security of the data you upload, publish, or otherwise share with us or others.

For this reason, we ask you to set secure passwords and not to transmit confidential information to us or others that you believe could cause you significant or lasting harm if disclosed. Since email and instant messaging are not considered secure forms of communication, we also ask you not to share confidential information through these communication channels.

How do we deal with minors? Category: User does NOT collect data from minors The services are not intended for users who have not reached the legal age of majority. We will not knowingly collect data from children. If you have not reached the age of majority, you should not download or use the services and should not provide us with any information.

We reserve the right to request proof of age at any time so that we can verify that minors are not using our services. In the event that we become aware that a minor is using our services, we may prohibit such users from accessing our services and lock them out, and we may delete all data stored about this user. If you have reason to believe that a minor has provided data to us, please contact us as explained below.

Category: User collects data from minors Children may use our services. However, if they wish to access certain features, they may need to provide certain information. The collection of some data (including data collected through cookies, web beacons, and other similar technologies) may occur automatically. If we knowingly collect, use, or disclose data collected from a child, we will notify in accordance with applicable law and obtain parental consent. We do not make a child's participation in an online activity dependent on the child providing more contact data than is reasonably necessary for that activity. We use the data we collect only in connection with the services the child has requested.

We may also use a parent's contact details to communicate about the child's activities in the services. Parents can view data we have collected from their child, prohibit us from collecting further data from their child, and request that we delete any data collected from our records.

Please contact us to view, update, or delete your child's data. To protect your child, we may ask you for proof of your identity. We may deny you access to the data if we find that your identity is questionable. Please note that certain data cannot be deleted due to other legal obligations.

Category: Always We use your personal data only for the purposes set out in the Privacy Policy and only when we are convinced that:

  • the use of your personal data is necessary to fulfill or conclude a contract (e.g., to provide you with the services themselves or customer care or technical support);

  • the use of your personal data is necessary to comply with relevant legal or regulatory obligations, or

  • the use of your personal data is necessary to support our legitimate business interests (provided that this is always done in a manner that is proportional and respects your privacy rights).

As an EU resident, you may:

  • request confirmation as to whether or not personal data concerning you is being processed, and access to your stored personal data and additional information;

  • request receipt of the personal data you have provided to us in a structured, commonly used, and machine-readable format;

  • request the correction of your personal data stored by us;

  • request the deletion of your personal data;

  • object to the processing of your personal data by us;

  • request the restriction of processing of your personal data, or

  • file a complaint with a supervisory authority.

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and its use, please contact us as indicated below.

In the course of providing the services, we may transfer data across borders to affiliated companies or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside the EEA.

If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are convinced that an adequate or comparable level of personal data protection exists. We will take appropriate steps to ensure that we have adequate contractual arrangements with our third parties to ensure that appropriate safeguards are in place so that the risk of unlawful use, alteration, deletion, loss, or theft of your personal data is minimized and that these third parties always act in accordance with applicable laws.

Rights under the California Consumer Privacy Act

If you use the services as a resident of California, then you may be entitled under the California Consumer Privacy Act ("CCPA") to request access to and deletion of your data.

To exercise your right to access and delete your data, please read below how to contact us.

Category: The website does not sell the data of its users We do not sell the personal data of users for the intentions and purposes of the CCPA.

Category: Websites with a blog or forum Users of the services who are residents of California and under the age of 18 may request the deletion of their published content by email at the address provided below in the "Contact" section. These requests must be marked "California Removal Request." All requests must include a description of the content you wish to delete and sufficient information to allow us to locate the material. We do not accept notices that are not properly marked or submitted, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not guarantee that the material will be completely or comprehensively deleted. Material you have posted may be republished or reposted by other users or third parties, for example.

Updates or changes to the privacy policy Category: Always We may revise this privacy policy at our discretion from time to time; the version published on the website is always current (see the date indicated as "status"). We ask you to regularly check this privacy policy for changes. In the event of significant changes, we will post a notice on our website. If you continue to use the services after notification of changes on our website, this will be considered as your acknowledgment and consent to the changes in the privacy policy and your agreement to be bound by the terms of these changes.

Contact Category: Always If you have general questions about the services or the data we collect about you and its use, please contact us at:

Bernd Kornisch Potsdamer Str. 72, 10785 Berlin

DISCLAIMER The information contained herein does not replace legal advice, and you should not rely solely on it. Specific requirements regarding legal terms and policies may vary from state to state and/or from one legal system to another. As outlined in our Terms of Use, you are responsible for ensuring that your services are permissible under the law applicable to you and that you comply with it.

To ensure that you fully comply with your legal obligations, we strongly recommend that you seek professional advice to better understand the requirements that specifically apply to you.

bottom of page